How chatbots can settle an insurance claim in 3 seconds

Source: VentureBeat
At Amazon’s prototype grocery store, Amazon Go, customers can walk in, pick up what they want, and walk out without ever waiting in a checkout line or pulling out a wallet. Amazon will automatically charge their account and send them a receipt. Run out of paper towels? No problem. Amazon Prime customers can place an order from their phone and get same-day delivery.